TAC Vector Optics (VO)
Q: Is VO a professional organization?
A: Yes, we have been engaged in this field for more than 10 years.
Q: How do I pay for my order?
A: Escrow is the first option and priority for the payment. We can also accept the payment via Pay-Pal or Western Union or Bank T/T Wire Transaction or Credit Card (in US only) etc.
Q: How will my order be packaged?
A: Every item is packaged in a heavy bubble wrap inside an individual box.
Q: What is your quality control?
A: Quality is our culture. We are 100% detailed check before shipping.
Q: Do VO products have a warranty?
A: Yes, we offer 5 years limited warranty to our products
Company Policy: Strive for the Customer Satisfaction
We have rich experience upon the international order all over the world. We can deliver the order to APO Box. We will combine the shipping cost for multi items purchase.
We will deliver the item to the customer in one or two business handling day when the payment is cleared. We will check the order carefully before it is sent to you.
We will pack the order well tough with normal appearance, which is easy for your custom clearance. If you need additional request upon the packing please let us informed at the first time.
If possible, please supply us with your telephone number only for the purpose of your local post office needs. In case that you are absent and not able to pick up the item at your location in time, the post office may call you for reminder (Mostly, mail carrier will only put a notice).
P.S: We keep high security and confidentiality for our customers’ personnel information.
After Sales Service
Except man-made mistakes, we will exchange the defective with a brand new one within 14 days after you get our product. According to the guild regulations customer shall be responsible for the returning shipping fee.
All scopes and items have 5 years warranty.
Finally, your feedback and suggestion are very important for us.
Thanks again for your attention. We sincerely hope you will enjoy our products.